Peace of Mind Comfort Program
When It Comes to Comfort, Our Plan Gives You Peace of Mind
F.H. Furr has created a unique program with all the benefits of a new heating and cooling system and the most advanced indoor air quality products — all for one low monthly cost.
Home Comfort as a Service…Only From F.H. Furr
Our Peace of Mind Comfort Program is one of a kind. It gives you worry-free comfort and partners you with our professional team of HVAC and indoor air quality technicians.
It’s an obvious choice when it comes to your home’s comfort. With a low monthly cost, you get the best heating and cooling from an upgraded unit, plus you get everything below and more.
At F.H. Furr, we’re always seeking to improve the homeowner experience. One way we do this is by offering homeowners a comprehensive, worry-free option to maintain and replace their HVAC system for a low monthly payment.
How the Peace of Mind Comfort Program Works
Step 1: Pick Your Comfort System
One of our comfort consultants will come to your home, give you an in-home analysis, and provide you with the best options for your unique needs.
Step 2: Apply for the Program
Complete the online application with an instant decision upon submission.
Step 3: Select Your Installation Date
Our installation department will help you pick the installation date that best fits your busy schedule.
Step 4: Installation of Your System
Your heating and cooling system will typically be installed in one day by our expert HVAC installation team.
Step 5: Enjoy the Comfort
With F.H. Furr’s Peace of Mind Comfort Program™, you can enjoy worry-free home comfort year-round.
Features & Benefits
With the Peace of Mind Comfort Program, you get all these features and benefits, as well as the best HVAC comfort system for your home. This will help reduce your utility bills and give you the best indoor air quality possible as you run your HVAC unit.
Free Annual Maintenance
Our scheduling team will reach out once a year to schedule your free annual HVAC inspection.
Free Air Filters
Never worry again about what type of air filter you need, since we’ll supply them for you.
No Trip Charges
We’ll come to your home absolutely free to help solve any HVAC issues you might have.
Free Covered Repairs
If your home comfort system breaks down, we’ll be there to fix it for free.
No Diagnostic Charges
Whatever the issue is with your HVAC system, we’ve got you covered… absolutely free.
No Overtime Charges
You’ll never incur trip charges or diagnostic fees, and you get 24/7 priority service.
Peace of Mind Comfort Program Comparison
The Peace of Mind Comfort Program lets you have an upgraded HVAC system. This includes some of the most advanced indoor air quality solutions installed, maintained, and repaired without the large, upfront costs associated with purchasing a new unit.
Frequently Asked Questions
If you can’t find an answer below, call us and we can have a consultant help you with any questions you have.
If the heating and cooling system breaks down, how fast will you service it?
As a Peace of Mind Comfort Program member, you can expect priority service if your heating and cooling system ever needs repairs. Contact F.H. Furr, and one of our qualified service technicians will typically be sent to your home within 24 hours.
What's the installation process and how long does it take?
Our installation department will set up a time and day for the installation that’s most convenient for you and fits with your schedule. Installations usually take about one day.
Are there additional costs, other than the Peace of Mind Comfort Program monthly payment?
No. With the Peace of Mind Comfort Program, all heating and cooling system maintenance, air filters, and covered repairs are included per the terms of your Peace of Mind Comfort Program agreement.
Will someone show me how to use the heating and cooling system and the thermostat?
Yes. Our HVAC installation technician will answer all your questions about how the system works. They’ll walk you through how to properly operate the new thermostat and show you how to change the air filters as required.
What happens to my old HVAC system?
Our HVAC installation technicians will safely remove and dispose of your old heating and cooling system in an environmentally friendly manner.
How do I schedule maintenance for my heating and cooling system?
F.H. Furr will contact you to schedule the annual heating and cooling system maintenance. However, if you need to reschedule that appointment, contact us at your earliest convenience.
How long does this Peace of Mind Comfort Program service last? What happens when it ends?
The standard term for the Peace of Mind Comfort Program is 10 years, depending on the installation location. At the end of the standard term, you may choose any of the following (subject to the terms and conditions of your Peace of Mind Comfort Program agreement):
1) Return the equipment.
2) Exercise your purchase option.
3) Extend your Peace of Mind Comfort Program agreement.
4) Upgrade to a new system by entering a new Peace of Mind Comfort Program agreement.
What if I sell my house?
If you sell your home, you have a few options with the Peace of Mind Comfort Program.
Option 1: Contact us to transfer the service to the new homeowner. Upon the new homeowner being approved for the Peace of Mind Comfort Program and executing the required documentation, they will assume responsibility for any remaining payments.
Option 2: Contact us to exercise your purchase option, as detailed in your Peace of Mind Comfort Program agreement. Under this option, you’ll take ownership of the system, and program benefits will cease upon your exercise of the purchase option.
Who do I contact with questions about my bill or making a payment?
For billing questions, contact Service 1st Financial, LLC, and a dedicated customer service team member will answer your questions. You can call toll-free at (888) 342-7005.
What happens if I want to cancel the Peace of Mind Comfort Program?
If, for any reason, you want to cancel the Peace of Mind Comfort Program, contact Service 1st Financial, LLC at (888) 342-7005, and a dedicated customer service team member will discuss your options with you.
Who do I contact if I want to transfer the Peace of Mind Comfort Program service?
If you wish to transfer your Peace of Mind Comfort Program agreement, contact Service 1st Financial, LLC, and a dedicated customer service team member will review your options with you. Call toll-free at (888) 342-7005.
Who Do I Contact With Questions About the Heating & Cooling System?
For questions about your heating and cooling system, contact F. H. Furr today.
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Excellence, efficiency, and an enduring spirit of service are three of the core values that keep our customers coming back. Our customers’ reviews explain the F.H. Furr difference better than we ever could.
At F.H. Furr, we take pride in hiring “Absolutely The Best” technicians. But don’t just take our word for it — read the rave reviews from our satisfied customers and find out why Baltimore trusts our team with all their HVAC, plumbing, and electrical needs.