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Thom Travis Miles drained the water heater, which is something I never heard of before, and explained risks of not doing so. He also provided me with information on hard water, hose bibb shutoffs, and parts and quotes for replacement for my toilets and faucets. He is extremely kind, knowledgeable, and prompt. We look forward to his visits for future services. Excellent customer service was provided!!
Very happy with the work done by Kyle on the water heater; he provided great insight into current condition of heater and had a lot of knowledge to ensure it’s maintained. Kyle was very professional, service was performed as discussed and at a competitive price. Thanks for making it a seamless process.
John the plumber was great. Very courteous and walked me through the issues. He explained my options well and repaired the issue in a timely manner with awesome craftsmanship. Would recommend him highly.
It was a pleasure to have John Kwok respond to our plumbing emergency. He was prompt and professional, and he skillfully resolved our issue in a timely manner. Will ask for John by name in the future.
The professionals at F.H. Furr are far and away superior in every respect to all comparable mid-large HVAC service providers in the DC metro region, including Maryland and Virginia. Period.
Anthony Cruz, an F.H. Furr technician, performed our annual winter heating inspection for both our downstairs and upstairs heating and cooling systems. The best technician we have ever had in our house. He found mold on the furnace electrical panel and provided immediate remediation and cleaned the blower fan. Professional and thorough. None better!
Matt was on time, professional, and objective. Went through our HVAC maintenance call and pointed out areas to watch for but also what was working well and why. Honest, objective, and data-driven. Polite and easy to work with. We've used F.H. Furr for both our home and rental unit, and I highly recommend them.
The level of service was outstanding. When I called, in two hours, plumbers were on the way. Markus Becker and Allen Robey were knowledgeable and courteous in completing the installation of a water heater and water treatment system for my home. Overall, I was satisfied with the level of service and would recommend it to my friends.