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When Booked Before Noon, Monday - Friday

Industry Exclusive Guarantees

If you’re getting a new heating and cooling system, plumbing, or electrical upgrades, wouldn’t it be nice to have a 100% guarantee behind it?

At F.H. Furr, our exclusive guarantee means not having to worry. We don’t know any other heating or air conditioning company in Northern Virginia that stands so strongly behind its service and products or is so committed to your long-term satisfaction as a customer. So we put it in WRITING!

Here are just some of our guarantees:

2 Year 100% Buy It Back Guarantee 

(Complete A/C And Heating Systems Only – No Partial Systems)

We are so confident in our workmanship, equipment, and materials we guarantee it. If, during the first two years, you are dissatisfied with the operation of the equipment we have installed, F.H. Furr will make unlimited attempts to resolve the issues. If we are unable to make the system perform according to design specifications verified by a manufacturer’s representative, we will remove the system and refund your money in full. 

“No Frustration” Guarantee
(Complete A/C And Heating Systems Only)

If, for any reason, the equipment we installed fails to heat or cool your home within the first year, we will fix it for FREE, including parts and labor. If we don’t get it fixed within 48 hours after diagnosing the problem (Monday-Friday, excluding holidays), we are going to show up with a check for $500, just for your discomfort and inconvenience. 

Workmanship Guarantee

Our installation technicians are the best in skill, attitude, and workmanship. They wear floor savers, use dropcloths, clean up when they are finished, and take personal responsibility for your complete satisfaction. They are polite and courteous and will not swear or smoke in your home. They will treat your home with respect and complete the job with speed and precision. They will perform in accordance with these high standards. We guarantee it! 

Property Protection  Guarantee

All property (such as lawns, shrubbery, carpeting, floors, walls, furniture, and door frames) is protected. Damaged property will either be repaired or replaced to your satisfaction. Protective shoe covers and hall runners will be used on all work and traffic areas. 

No Lemon Guarantee

We recognize that not every manufactured piece of heating or air conditioning equipment is 100% perfect all of the time. If the compressor in your air conditioner or the heat exchanger in the furnace fails during the first year of operation, we will remove the “lemon” and install a completely new unit. 

100% Comfort Guarantee

If your new system fails to keep you comfortable for the first year after installation, F.H. Furr will make unlimited attempts to resolve the issue. If we can not maintain 75 degrees on a 95-degree day and 68 degrees on a 13-degree day on the thermostat, we will replace the system at no charge. 

Lifetime Installation Guarantee

We guarantee the quality of our installations. If any of our connections, such as refrigerant, gas, electrical, condensate, air duct, control wiring, and flue, fail due to poor workmanship, we will repair the connection free of charge for the life of the system. 

Other companies may sell you equipment, but F.H. Furr backs up our equipment with our Exclusive Guarantee. Call 703-690-0449 or contact us online for more info on our Exclusive Guarantee today!

LEARN MORE ABOUT OUR GUARANTEES

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Why Choose F.H. Furr To Be Your Home Comfort Provider?
We Hire “Absolutely the Best” People
We Hire “Absolutely the Best” People

Industry certifications, drug testing, background checks, and commitment to ongoing training set our technicians apart from the rest.

We Protect Your Home As If It Were Our Own
We Protect Your Home As If It Were Our Own

Our strict protocols on precision and cleanliness ensure your home is always left better than we found it and that your property and belongings are protected.

Industry Exclusive Guarantees
Industry Exclusive Guarantees

At F.H. Furr, you benefit from guarantees you won’t find anywhere else, ensuring you get the best treatment the industry has to offer.

Flat-Rate Pricing – Know Upfront What You’re Paying
Flat-Rate Pricing –
Know Upfront What You’re Paying

We know how tough it is to budget for home services, so we take away the guesswork by guaranteeing a flat-rate price you can count on.

Community Involvement & Charities
Community Involvement & Charities

Our 30+ years of service are only possible because of our community, and we are proud to stay connected through consistent community involvement and charitable donations to local causes.

100% Customer Satisfaction: Past, Present & Future
100% Customer Satisfaction: Past, Present & Future

We aren’t satisfied until our customers are, and our commitment to your satisfaction doesn’t end after just one job. Our 100% guarantee stands for the life of our relationship with all our clients.

See Why Our Customers say we are Absolutely The Best
See Why Our Customers say we are Absolutely
The Best

Excellence, efficiency, and an enduring spirit of service are three of the core values that keep our customers coming back. Our customers’ reviews explain the F.H. Furr difference better than we ever could.

At F.H. Furr, we take pride in hiring “Absolutely The Best” technicians. But don’t just take our word for it — read the rave reviews from our satisfied customers and find out why Baltimore trusts our team with all their HVAC, plumbing, and electrical needs.

I am thrilled. The F.H. Furr team — Sam, Fred, Lyndon, and Cody — did a fabulous job. Sam explained in easy-to-understand terms what was going on with my HVAC…
Denise R.
Matthew V. gave exceptional service! He was timely, communicative, and thorough. He answered all of the questions I asked and took action to confirm the answers if he was unsure.…
Desiree A.