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3 Important Qualities Of A Reliable Technician

3 Important Qualities Of A Reliable Technician

For anything in your life that you deem valuable, you hire experts to take excellent care of it. Maybe it’s the reliable veterinarian you have on speed dial or the trusty mechanic your family has known for years.

The bottom line is when you value someone or something, you put it in the hands of a person or company you can trust.  

Your plumbing, HVAC, and electrical systems are the most complex pieces of home comfort equipment, so you wouldn’t want an unqualified and inexperienced technician working on them, right?

At F.H. Furr, we strongly believe that the technicians we send to our customers’ homes should have these three very important qualities:

1. Knowledge

At F.H. Furr, we require our technicians to learn every aspect of their field. Hundreds of hours of training go into their ability to walk into a home and know exactly what steps to take to correct the issue.

When a customer has a question, they can feel confident in the answer, knowing F.H. Furr’s technicians have the knowledge they need to complete each home visit with excellence.

2. Experience

F.H. Furr technicians are coached weekly by a team of experienced trainers. They impart their field expertise and years of real-world experience to their team. Each of F.H. Furr’s technicians must pass a rigorous training program so that, by the time they reach your home, they have years of solid experience in their field, plus ongoing training.

3. Professionalism 

Customers will notice professionalism demonstrated through helpful customer service representatives, dispatch teams who work hard to schedule each job, and technicians who always arrive promptly, in uniform, ready to get the job done.

We prioritize our customers’ health and safety, so we require all technicians to put on shoe covers and take special measures to ensure your home and family are safe and protected.

At F.H. Furr, we value people, which is why we hire the best technicians to get the job done right the first time, and we appreciate customers who understand the importance of outstanding work.

If you need a reliable home comfort service company, give us a call — we’re ready to serve you. 

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