Peace of Mind Comfort Program
Serving Delmarva Since 1936
Every homeowner looks for a team of home services specialists they can depend on when they run into problems. F.H. Furr is honored to be known as the experienced home services provider that Delmarva homeowners trust with maintaining their home’s comfort.
One of the ways we help homeowners get the most value out of their HVAC system is through the Peace of Mind Comfort Program. The program removes the most stressful parts of selecting and owning a heating and cooling system by offering homeowners the option to enjoy an upgraded unit for a low monthly payment.
When enrolled in the program, you get installation of the best heating and cooling system that meets your needs, free annual maintenance, free air filters, free covered repairs, and more.
How Our Peace of Mind Comfort Program Works
Step 1: Select Your System
A F.H. Furr specialist will arrive at your home, analyze your home’s heating and cooling loads, and offer you a list of systems that meet your needs.
Step 2: Apply for the Program Online
Fill out the application and receive an instant decision as soon as you click “submit.”
Step 3: Schedule Your Installation Date
Our team will coordinate with you to pick an installation date that best fits your busy schedule.
Step 4: Installation Day
Our expert HVAC installation technicians will install your new heating and cooling system. Installation usually takes one full day.
Step 5: Enjoy Year-Round Comfort
Your new system will last for years, and you’ll never have to worry about keeping track of maintenance or paying for unplanned covered repairs.
Benefits of Our Program
The Peace of Mind Comfort Program is uniquely tailored to reduce utility and maintenance costs and provide your home with the best indoor air quality possible throughout your new system’s service life.
Free Annual Tune-Up & Maintenance
The team at F.H. Furr will contact you once every year when it’s time to schedule your HVAC maintenance appointment.
Free Air Filter Changes
No need to sift through all the different types of air filters to find the one that fits your system. We’ll supply and install the right one for you when it’s time to change the filter.
Free Covered Repairs
We’ll arrive at your home quickly to fix any issues you experience with your system.
No Trip Fees or Diagnostic Charges
We’ll never charge you to come to your home and diagnose problems, and you’ll receive 24/7 priority service.
No Charges for Overtime
You don’t have to worry about paying more for a repair that takes longer than expected.
Enjoy Peace of Mind with F.H. Furr Today
As Delmarva’s home service specialists, F.H. Furr is proud to leverage our years of experience to help you enjoy hassle-free comfort with our Peace of Mind Comfort Program.
Our expert technicians provide honest service and charge by the job, not by the hour, so you can rest assured that you’ll receive the highest quality service at an affordable price. We guarantee your complete satisfaction.
Frequently Asked Questions
If you can’t find an answer below, call us and we can have a consultant help you with any questions you have.
If the heating and cooling system breaks down, how fast will you service it?
As a Peace of Mind Comfort Program member, you can expect priority service if your heating and cooling system ever needs repairs. Contact F.H. Furr, and one of our qualified service technicians will typically be sent to your home within 24 hours.
What's the installation process and how long does it take?
Our installation department will set up a time and day for the installation that’s most convenient for you and fits with your schedule. Installations usually take about one day.
Are there additional costs, other than the Peace of Mind Comfort Program monthly payment?
No. With the Peace of Mind Comfort Program, all heating and cooling system maintenance, air filters, and covered repairs are included per the terms of your Peace of Mind Comfort Program agreement.
Will someone show me how to use the heating and cooling system and the thermostat?
Yes. Our HVAC installation technician will answer all your questions about how the system works. They’ll walk you through how to properly operate the new thermostat and show you how to change the air filters as required.
What happens to my old HVAC system?
Our HVAC installation technicians will safely remove and dispose of your old heating and cooling system in an environmentally friendly manner.
How do I schedule maintenance for my heating and cooling system?
F.H. Furr will contact you to schedule the annual heating and cooling system maintenance. However, if you need to reschedule that appointment, contact us at your earliest convenience.
How long does this Peace of Mind Comfort Program service last? What happens when it ends?
The standard term for the Peace of Mind Comfort Program is 10 years, depending on the installation location. At the end of the standard term, you may choose any of the following (subject to the terms and conditions of your Peace of Mind Comfort Program agreement):
1) Return the equipment.
2) Exercise your purchase option.
3) Extend your Peace of Mind Comfort Program agreement.
4) Upgrade to a new system by entering a new Peace of Mind Comfort Program agreement.
What if I sell my house?
If you sell your home, you have a few options with the Peace of Mind Comfort Program.
Option 1: Contact us to transfer the service to the new homeowner. Upon the new homeowner being approved for the Peace of Mind Comfort Program and executing the required documentation, they will assume responsibility for any remaining payments.
Option 2: Contact us to exercise your purchase option, as detailed in your Peace of Mind Comfort Program agreement. Under this option, you’ll take ownership of the system, and program benefits will cease upon your exercise of the purchase option.
Who do I contact with questions about my bill or making a payment?
For billing questions, contact Service 1st Financial, LLC, and a dedicated customer service team member will answer your questions. You can call toll-free at (888) 342-7005.
What happens if I want to cancel the Peace of Mind Comfort Program?
If, for any reason, you want to cancel the Peace of Mind Comfort Program, contact Service 1st Financial, LLC at (888) 342-7005, and a dedicated customer service team member will discuss your options with you.
Who do I contact if I want to transfer the Peace of Mind Comfort Program service?
If you wish to transfer your Peace of Mind Comfort Program agreement, contact Service 1st Financial, LLC, and a dedicated customer service team member will review your options with you. Call toll-free at (888) 342-7005.
Sign up for the Peace of Mind Comfort Program today or call 302-856-6311.
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