Testimonials

Here's what a few of our customers have to say about F.H. Furr!

“This is just a brief note to say Thank You to Curtis and crew – who came out to our house in Manassas on Friday and replaced our old well water pump, pressure tank, related pipes and pressure switch. Curtis was very professional, did a great job and explained everything, and all options to us. It was hard work, much of it outside on a very hot day (in record heat), and we appreciate Curtis and his team’s diligence and dedication in completing this job in one day and getting us back online.” — Mr. & Mrs. Doug P.

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“James and Marc came out to my home today, and I just LOVE them! They are the best technicians to ever come out to my home. EVER! Your customer service is also the best I’ve ever experienced in a company like yours.

Trust is a big issue with me & am very satisfied knowing that I have nothing but respect for your technicians. Because they are honest and trustworthy; accountable for their mistake if made! I look forward to you coming next season!” — Mrs. Mathis

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“I’m writing to thank you for the outstanding job your crew did today while installing my new heating/cooling system. Mike S. and his team were extremely professional, worked efficiently and made sure my house was clean immediately after the installation. Please personally thank them on my behalf, I wish every company exhibited the same level of your professionalism and dedication as your guys.” — Mr. Rudolph A.

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“I am very IMPRESSED! Thank you for your prompt attention to and resolution of my problem with our new Trane heat pump. Needless to say, thank you also for the unquestioned $300 check to reimburse the unexpected spike in my electric usage. I had expected to at least be required to furnish detailed documentation of this expense! You have acquired a ‘Customer For Life,’ and an enthusiastic endorser of your products, and, more important, your service.” — Mr. David R.

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“I have heat and AC system installed in my house by your company. Your company has very helpful people. Craig G. was very good helping me with the process, and Season R. was always on time to respond my e-mails quickly. Scott R. and his helper did more than what they supposed to. When I went to check on them, I saw that Mr. R. and his helper were working very hard. Mr. R. also took time to explain to me what needed to be done and what they did. It looks like your company is very lucky to have very hard working people. Thank you very much for your assistance. I will give your company name to my friends and colleagues.” — Mr. Tigen S.

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“I would like to take this opportunity to forward this Letter Of Appreciation in regards to your 2 co-workers, Tom G. and Elmer C. Both of these men exhibited professionalism, tact and diplomacy during their excavation, replacing our broken sewer line and resurfacing our front yard. They are definitely a credit to your company’s effort to create a positive relationship with the public.” — Mr. & Mrs. Douglas M.

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"I am the happy owner of a new HVAC system recently purchased from and installed by F.H. Furr. Craig G. was the comfort consultant who helped select the equipment, and the installation on November 17 was done by a crew including Danny. Kenny and Alex. Upon completion, the city inspector admired the work and said it was one of the best installations he had ever seen! So, F.H. Furr has my sincere thanks!" – Mr. Richard S.

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"I just wanted to thank you for the wonderful service your has getting the job done, service was excellent. I'd most especially like to thank the plumbing technician, James, for coming on time and executing the job with professionalism. He went above and beyond to explain the problem, and was sure to cover other areas in my home that might need attention.

It was a pleasure working with him and I'd certainly make recommendations to my colleagues based on this visit. Thanks again for the service, it really makes a difference!" – Mrs. Tige Nishimoto

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"I would like to provide input on one of your service Technicians who provided service for me on Monday, September 27. Johnny followed up on a previous installation of a sewer ejector pump by another technician on Friday, Sept 24, 2010. Due to some leaking, I called to have the pump checked. The valves had not been a problem earlier but were older and probably should have been replaced.

The reason I was impressed with Johnny, was in addition to his very professional manner, I was pleased with the way he used some kind of strapping to hold the piping more securely, as well as the electric cord, which in addition, make the whole area look very well kept. Since we have our home on the market, this is important to me. Johnny also placed a label on the unit so future owners of our home will know who to call." – Ms. Janet C.

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"Several weeks ago, in response to our request for plumbing work at our house, your employee, James, corrected an annoying problem in our first floor bath involving the toilet supply line.

James was at the house upon my arrival and worked consistently. He is a very good employee and worker. Also he is quite knowledgeable. Having managed a large service department for a national organization, I believe this fine employee also reflects well on management: You selected him.

On the basis of your company’s work for us, I would not hesitate to recommend F.H. Furr Plumbing, Heating, Air Conditioning Inc. to others." – Mr. Will S.